Credit Suisse introduced Operlog Tools from Beta Systems to speed up IT production error resolution. Ever since, Credit Suisse has been able to reduce the risk of unplanned downtimes and has greatly accelerated the task of narrowing down errors.
Rapid Error Analysis Thanks to Detailed Data Access
The Operlog Tools provide options for analyzing online data and archived information via a simple yet powerful interface. It allows employees of Credit Suisse to evaluate serious production errors with ease. This is made possible thanks to comprehensive selection and filter criteria that can be custom configured or shared with team members. The latter option ensures that all contributing parties have a unified case view.